Refund policy
Return & Refund Policy – Kyanite Faith
At Kyanite Faith, every item is made especially for you when you place your order. Because of this, we do not accept general returns or exchanges for reasons such as ordering the wrong size, color, or change of mind.
However, we want you to be completely satisfied with your purchase.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery and we will gladly replace the item or issue a refund.
To help us resolve the issue quickly, please include:
• Your order number
• A description of the problem
• A clear photo of the item
Refunds & Replacements
If the issue is confirmed, we will arrange for either:
• A replacement item to be sent to you, or
• A refund to your original payment method
Contact Us
If you have any issues with your order, please contact us at:
7kyanitefaith@gmail.com
We aim to respond within 24 hours and will do our best to make things right.
Thank you for supporting Kyanite Faith.